We would like to thank you, Mark, and your crew for the work you did on our home. We especially like you taking the time to actually assess what our family/home needed instead of just taking out what we had and replacing it like the other guys. The new unit is wonderful! The return air duct work you did immediately made a huge difference in the amount of airflow to the entire house. We’ve even received comments on how quiet the unit is. We could not be happier with the product you sold us or your professionalism through the entire process.